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Luzhi Tourism Company Held a Working Meeting on Enhancing Scenic Area Service Quality.
Release date:
2016-08-13 15:51
Source:
On August 11, Wuzhong District convened a working meeting on enhancing the service quality of A‑level scenic areas. To promptly convey and implement the spirit of higher‑level meetings and to expedite preparations for the scenic area’s re‑inspection, Luzhi Tourism Company held a similar working meeting on August 12. The meeting was chaired by Zhou Lei, Director of the Town Tourism Office and General Manager of the tourism company, with attendance from department managers and the head of Hengruida Property, the contracted service provider.
At the meeting, General Manager Zhou first conveyed the spirit of the Wuzhong District’s conference on enhancing the service quality of A‑level scenic areas, as well as the specific requirements for district‑wide improvement efforts articulated by Vice District Mayor Zhou Xiaomin. He also presented the interim report from a third‑party agency on its unannounced inspections of the Luzhi Scenic Area, along with the corresponding assessment scores, and outlined plans to advance the company’s improvement initiatives in the next phase. He urged all departments to attach great importance to this work and take swift action, emphasizing a problem‑oriented approach and calling for the immediate implementation of measures to address issues that can be resolved at the corporate level.
Following the mobilization, the company promptly convened a leadership meeting to review and discuss the undercover inspection report. With respect to areas where points were lost—such as transportation, sightseeing, safety, sanitation, and overall management—the team conducted a detailed analysis of the root causes and formulated targeted measures. It was decided that the Town Tourism Office would take the lead, aligning responsibilities with the issue checklist and developing specific improvement plans to be submitted to the Town Party Committee and Government. At the town level, all relevant departments would be coordinated to ensure unified oversight and collaborative efforts, thereby jointly advancing the enhancement of service quality at the scenic area.
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Children aged six years or younger (inclusive) or measuring 1.4 meters or less in height (inclusive), seniors aged 70 years or older (inclusive), persons with disabilities, and one accompanying caregiver of a person with a severe disability are exempt from admission fees upon presentation of valid identification.
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Tourism Hotline: 0512-66191668
Fax: 0512-65029661
Address: Luzhi Ancient Town Scenic Area, Wuzhong District, Suzhou, Jiangsu Province, China
Postal code: 215127
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